Shay Hamama is the Chief Technology & Operations Officer at Luxury Escapes, where he leads cross-functional teams across design, product, engineering, and customer experience to deliver breakthrough innovations in the luxury travel space. With a background spanning online trading, global e-commerce, and travel tech, Shay brings a rare combination of deep technical acumen, commercial savvy, and customer obsession. Shay played a key role in transforming Luxury Escapes from a flash-sale site into a curated travel marketplace, delivering growth through increasing selection, AI-powered personalisation, and scalable platforms. A systems thinker and hands-on builder, Shay thrives in complex environments and is passionate about leading teams to solve tough problems that unlock growth and competitive edge.